Subject: RE: 14-16 Carroun Road — Instructions and Documents for Immediate Action
From: Ross Paterson <[email-masked]>
To: Katerina <[email-masked]>
Date: Tue, 13 Jan 2026 15:49:55 +0000

Dear Katerina

Thank you for your email yesterday.

I cannot just send out your letter on our notepaper without checking through it. I will treat your various letters and notices as drafts, go through them and report back to you.

I will aim to get back to you by the end of the week.

Regards

Ross Paterson
(Solicitor)

www.benchmark-solicitors.co.uk<http://www.benchmark-solicitors.co.uk/>
The Gate House
Cliffords Inn Passage
London
EC4A 1BL

Tel: 02034 054540
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From: Katerina <[email-masked]>
Sent: 12 January 2026 13:49
To: Ross Paterson <[email-masked]>
Subject: 14-16 Carroun Road — Instructions and Documents for Immediate Action

[Client Attorney Privilege]

Dear Ross,

Please find attached four documents for immediate action:

  *   Service Charge Demand
  *   Letter Before Action
  *   Notice of Inspection
  *   Letter to Wright Hassall

We are going on the offensive. Rather than responding defensively to Wright Hassall's demands, we are:

  *   Demanding payment of arrears (ground rent, insurance, pipe works)
  *   Issuing a formal claim for trespass and breach of covenant
  *   Challenging the false March 2021 notification claim
  *   Requiring Wright Hassall to answer our questions before we engage further on theirs

Please send all four documents. The 14-day deadlines will reset the clock on Wright Hassall's threats.

If Mr Sarpong does not respond satisfactorily within 14 days, I intend to issue County Court proceedings in two stages to remain within the Small Claims Track (under £10,000). Claim 1 will cover service charge arrears, trespass damages, and survey costs (total ~£7,500–£9,500). Claim 2 will follow once the survey is complete, covering remedial works and any additional damages.

Best regards,

Katerina